Jersey City, NJ, USA
icrunchdata Network
Business Technology is responsible for the global strategy, engineering and support for all desktop, telephony, AV, remote access, mobility and collaboration technologies. The team is aligned with core businesses across the firm, provides global technology solutions that back Tradeweb s business operations and enables various business and technology teams to deliver top tier customer engagement and support through an ITSMCSM platform. Job Responsibilities Engineering and supporting physical and virtual Windows server environments Engineering and supporting virtual infrastructure platforms, VDI, Citrix, VMware Horizon, virtual machines, virtual desktops Engineering and supporting Microsoft Exchange Environment, mail gateways, SMTP Engineering and supporting MFA and SSO integrations, Okta, Azure, PingID, RSA Engineering and administering SCCM, Active Directory, group policy, Appsense, file management Managing and administering patching processes and best practices for Windows, Office, third party applications across virtual, physical and mobile endpoints Excellent scripting skills VB, PowerShell, and SQL Focus on building automation into reoccurring processes and problems Engineering and supporting various collaboration and messaging technologies, Zoom, Teams, Webex, Skype, Symphony Engineering and supporting MDM solutions, Airwatch, Maas, MobileIron, etc Engineering and supporting remote endpoints such as laptops, building and certifying OS, VPN infrastructure Testing and certifying hardware and software technologies Installation of hardware, software applications, security updates, service packs, etc. Understanding of networking principles, practices and technologies, TCPIP, DNS, WINS, DHCP Create metrics, monitoring and system reports for a higher level of information, i.e., trends analysis and management of the health of environment Provide documentation and update internal knowledge base articles Provide superior client experience and strengthen relationship with business partners Develop criteria to evaluate 3rd party vendors and software as well as due diligence exercises, interface with vendors on regular basis Effectively communicate and build rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration, from initiation to close. Collaborate with colleagues across the global organization to implement change through structured change management process Resolve complex issues and conflicts 7-10 years support engineering experience Bachelor s Degree completed or relative work experience required Strong understanding of the requirements of supporting Financial Markets Businesses Knowledge of principles of Service Management (Support and Delivery) Knowledge and understanding of systems life cycles Strong grounding in all areas of Infrastructure Technology and Engineering Excellent verbal and written communication skills Tradeweb Markets Inc. (NASDAQ TW) is a leading, global operator of electronic marketplaces for rates, credit, equities and money markets. Founded in 1996, Tradeweb provides access to markets, data and analytics, electronic trading, straight-through-processing and reporting for clients in the institutional, wholesale and retail markets. Advanced technologies developed by Tradeweb enhance price discovery, order execution and trade workflows while allowing for greater scale and helping to reduce risks in client trading operations. For more information, please go towww.tradeweb.com httpwww.tradeweb.com . Tradeweb Markets LLC (“Tradeweb”) is proud to be an EEO MinoritiesFemalesProtected VeteransDisabledAffirmative Action Employer. httpswww.dol.govofccpregscomplianceposterspdfeeopost.pdf httpswww.dol.govofccpregscomplianceposterspdfeeopost.pdf