Osseo, MN 55369, USA
icrunchdata Network
They will be the liaison between the customer and the customer service rep at the plant. They have in 22 in total different plants nationwide that they will be supporting. They will communicate deadlines, instructions from and to customer. This communication can be between the end user, CSR and customer at any of the 22 plants. Potential candidate would need: Strong interpersonal skills Good knowledge of Word and Excel Good computer skills (i.e. the ability to easily move around a computer) Ability to think outside the box as nothing in our world is “black and white” Attention to detail Good administrative skills Find issues that need to be resolved without direction Day to Day activities: Compose emails Setup job folders or job sheets (include contact info, job specs) Filing Organize information Enter customer schedules into our internal (Access) scheduling system Use email calendar to setup reminders for incoming jobs Proof and QC check information – proofing job setups against plant grids which show how data files are to be laid out Manage and prioritize workload Flexibility – this individual will be providing support to numerous List Rep, each with different personalities and processing styles Self-starter needing little direction once trained Quick learner – we live in a complex data world and will provide training on the different programs we use in processing and QC checking data About TEKsystems: We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodationteksystems .com for other accommodation options. [...]