Oh wow, you’re actually real! You were so fast, I thought you were a robot!
Within our Customer Success Team, there are two people responsible for support – you would be the third. Customer requests can be diverse: from a simple question to a complex technical problem. You never know what is coming up next. Around you, there are developers, customer success managers, salespeople, a security officer and many more people with whom you’ll interact to solve these problems. The challenge is that customers expect a timely and competent solution for their problem, and we want to constantly exceed their expectations now, and in the future, too. While employee hours…