Newark, DE, USA
IT Cabling Tech Data Center HIGHLIGHTS Position type 1 month contract Location Newark, DE 19711 Start Immediately General Requirements bull Technicians should be familiar with TIA cabling standards. bull Strong organizational and communication skills (written and verbal). bull Proficient in Excel, Power Point, Exchange, SharePoint, Skype, Visio and Microsoft bull Analysis, problem-solving, organizational, team building, conflict management bull Ability to lift 50 pounds bull Ability to stand for extended durations bull Ability to utilize a pallet jackforklift bull Familiarity with IT equipment including servers, network switches, storage, and cabinets bull Solid working knowledge of data center environments and infrastructure, network and telecommunications protocols and platforms, and disaster recovery Current Certification requirements bull CommScope Systimax FC3361 Installation and Maintenance (In House Training) bull CommScope Systimax ND3361 Installation and Maintenance Certification bull CommScope Systimax SP3321 SCS Design and Engineering Certification bull Other certifications such as BICSI, Panduit, Corning, and CNET are not mandatory but may be substituted for CommScope certification if approved by DXC Technology Data Center Leadership. Role Responsibilities Follow company global standard processes and documentation at all times. These standards include, but are not limited to bull Data Center Facility Handbook bull Data Center Security Access Standard bull Data Hall and Raised Floor Management Standards bull Destruction Standards bull Data Center Decommissioning Standard and Process bull Media Management Standards bull Receiving Standard bull Shipping Standard bull Wireless Standard and Process bull Data Center Cabling Standards bull Take ownership of data center service requests including implementation, communication, and completion of requests bull Provide incidentchangeproblem management support bull Respond to service requests in accordance to predefined SLAs and implementation times. bull Provide expected completion times for submitted change requests bull Review requests in ticketing tools and provide approvalrequest rework for all requests before starting work bull Perform site surveys and pre-validation before approving work order requests bull Provide continuous feedback to requestors for status of requests and expected completion bull Log all work performed including time spent and specific request information bull Initiate timely and accurate escalation of problems to appropriate next levelchannel of support bull Provide training to other Supplier technicians as necessary bull Perform a review of work requests and scheduled changes. bull Maintain proper processes for tracking and usage of materials in inventory and material systems bull Maintain accountability for all materials ordered in support of the services of this contract including designating resources who can review and validate the quotes to ensure that excess materials are not ordered or used.