Plano, TX, USA
icrunchdata Network
General Summary: The DVI specialist is responsible for supporting both the hardware and software for the Lab DVI system (optical manufacturing system and application). Principal Duties and Responsibilities: Upgrades, maintains and supports the DVI system and assists users with questions and problems. Helps perform system backups and recovery and installs new system upgrades. Creates reports from the DVI system for manager’s use. Maintains lens inventory to satisfactory levels using DVI information. Troubleshoots frame sizing issues and maintain frame size database in DVI. Accesses and makes changes within (DVI) Digital Vision Inc. manufacturing/application system to affect pricing, generate reports encompassing complex matrix of products, prices and schedules. Builds and deploys technical solutions that will support management proposals and project requests. Troubleshoots problem jobs and modifies DVI logic to optimize equipment utilization. Ensures that the DVI system communicates with all other Company software platforms; including, AS400, SDS, NVI Portal, etc. Installs and maintains hardware including servers and machine interfaces. Provides general hardware install, local network support and phone systems. Other duties as assigned. Position Requirements: Associate degree or equivalent experience. 2-3 years of experience with system support of operating systems and software, DVI Rx Lab Management System experience is preferred. Strong initiative to apply existing IT knowledge and experience to quickly grasp RX lab operation software system (i.e. pricing, reporting and information technology areas). Business experience in the optical field is preferred. Strong interpersonal and communication skills with the ability to work with a wide range of associates, teams, supervisors, and directors. Excellent organization, planning, judgment and time management skills. Takes initiative and ownership for assigned tasks. Independent worker and analytical thinker with ability to conduct research, data analysis and resolve complex problems quickly. FT, $16.00-$22.00/hr Employment Type: Full Time Years Experience: 1 – 3 years Salary: $15 Hourly Bonus/Commission: Yes [...]