Raleigh, NC, USA
icrunchdata Network
Job Description The Product Content Analyst is responsible for working closely with vendors, merchants, e-Commerce, and various other departments in maintaining and enhancing master data. This position will have an overall responsibility for evaluating all current and incoming customer-facing product content to ensure that it is complete, accurate and updated on a timely basis. This position will ensure data consistency across product lines and that all business-critical data requirements are identified, and data acquired. This position will build processes to acquire and maintain data, both short and long term. This position is responsible for managing the associated risks involved with inaccurate product information within quality, time and budget targets. This position will also work closely with vendors to ensure a complete understanding of AAP data requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Work closely with the Merchandising Team to ensure complete product data is collected from vendors and other relevant sources Manage vendor product data relating to Metadata and product images and other product-related data used in all enterprise sales channels Develop an ownership and collaborative approach to the vendor relationship that will ensure accurate data information is collected from vendors Provide data support across the Merchandising and eCommerce teams to ensure accuracy and completeness of the data Identify areas of process improvement as it relates to vendor management and support for product data Communicate with cross-functional teams and internal and external stakeholders to resolve data issues Recommend and develop continuous improvements to processes that impact product data information ingestion and ongoing maintenance Develop and maintain appropriate product data documentation as required Prepare and present periodic progress reports to identified stakeholders of the process Develop/conduct training on new and updated processes for vendors as directed by department manager Provide subject matter expertise on the product data information processes for relevant initiatives and stake holders Provide vendors with status and action planning relating to product data To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong written and verbal communication skills and ability to read, analyze and interpret general business periodicals; ability to write reports and business correspondence Ability to present information and communicate effectively with various levels of the company and customers Ability to interact effectively with Team Members and cultivate relationships across functions to achieve business objectives Strong analytical skills and basic data query skills Provide root/cause driver analysis to support decision-making by effectively communicating and translating the results into business insights and actions Provide direction to functional counterparts in operating units as required, and to operating and senior management Conduct special studies and analyses Identify and investigate issues related to assigned projects by selecting an approach from an accepted body of methodology or recommended alternatives Provide fact-based analysis and ad-hoc analysis that supports the business case for proposed investment Present verbal and written reports QUALIFICATIONS Demonstrated organizational and follow-up skills Ability to work independently with minimal supervision Ability to operate in a complex, rapidly changing environment while adhering to tight schedules Demonstrated ability to balance multiple tasks Proficiency in Microsoft Office Software Ability to quickly learn and use job specific computer applications EDUCATION and/or EXPERIENCE 2-4 years of automotive experience Bachelor’s degree preferred or Equivalent combination of education and experience Knowledge of existing POS systems a plus PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. WORK AUTHORIZATION Must be a US Citizen or permanent resident who is authorized to work in the United States and able to work 100% in our Raleigh, NC offices [...]