headfinders is supporting a world leader with its business transformation initiatives. Our client operates with globally recognized brands B2B and B2C and primarily with digital prodcuts. We are currently looking for a
Vice President Customer Experience (f/m/d)
based in Germany.
- Taking full ownership of customer experience excellence throughout the company
- Driving ongoing alignment to maximize customer lifetime value growth
- Creating seamless, transparent and frictionless customer experience that sustains growth
- Leading expert teams with an agile leadership style
- Senior stakeholder management
- Proven international experience in a similar role with a focus on digital products (ideally B2C and B2B)
- Experience in agile leading of globally distributed teams
- Deep knowledge in design thinking
- Excellent skills in senior stakeholder management
- Excellent communicational skills in English and in German
- Willingness to travel internationally on a frequent basis
We are looking forward to receiving your resume. Please submit to firstname.lastname@example.org. In addition please give us an indication about your salary expectations (fixed salary and bonus) and your availability (notice period).
We will contact you soon.